Cloud hosting for e-commerce and online stores
Keep the storefront fast on sale days, protect order and customer data, and pay a fixed monthly price in rupees, with 5 TB of internet transfer included with every VM.
In short
What does Neon Cloud offer e-commerce businesses?
Neon Cloud hosts storefronts, marketplaces and the systems behind them on load-balanced virtual machines or managed Kubernetes, with NVMe storage for catalogue and order databases and S3-compatible object storage for product images. A dedicated firewall, next-generation antivirus and always-on L3/L4 DDoS protection guard the store, nightly backups and snapshots protect orders, and every VM includes 5 TB of internet transfer a month, pooled across your VMs.
Last reviewed .
- Best for
- D2C brands, marketplaces and B2B stores that run their own platform, from open-source carts to custom builds.
- Typical setup
- Web servers behind a load balancer and firewall, a database on NVMe volumes, product images in object storage.
- Where your data lives
- In India, in our Delhi NCR region. Backups stay in India too.
- How it's billed
- In rupees, a fixed monthly price per resource, excluding GST.
- Security assurance
- ISO/IEC 27001:2022 certified and SOC 2 Type II audited.
- Support and uptime
- 24/7 support and a 99.95% uptime SLA on the Essential and Premium plans (99.9% on Starter).
The challenge
What does an online store need from its hosting?
Most of the year is ordinary traffic. The days that matter are the ones that aren't.
Sale days without slowdowns
Festive sales and campaign launches can multiply traffic within minutes. Capacity has to be ready before the rush, not after the first errors.
Protected orders and customer data
Stores hold names, addresses and order histories, and attacks on login and checkout pages are routine. The network and servers need guarding.
Costs that don't jump with traffic
When transfer is charged per GB after a small allowance, a good sales month can bring a surprise bill. Included transfer keeps costs steady.
Quick recovery from a bad release
A broken deploy or a failed update during a sale costs orders. You need snapshots and backups you can roll back to quickly.
How Neon Cloud fits
Which Neon Cloud services fit an online store?
The pieces of a resilient store, on one account and one monthly bill.
Load balancers
Spread shoppers across web servers with L4/L7 load balancing, HTTPS and health checks that take a failed server out of rotation.
Virtual machines
CPU-optimized VMs for the storefront, memory-optimized VMs for search and caching, and high availability included on every VM.
Managed Kubernetes
Run a headless storefront or microservices on Neon Kubernetes Engine, with node pools that add nodes as traffic grows.
Storage and backups
NVMe volumes for catalogue and order databases, object storage for product images, and nightly backups and snapshots.
Firewall and endpoint security
A dedicated firewall with intrusion prevention and web filtering, next-generation antivirus for each VM, and L3/L4 DDoS protection included.
24/7 help on sale days
On the Essential and Premium support plans, critical incidents get a first response within 30 or 15 minutes, around the clock.
Reference architecture
What does a typical e-commerce setup look like?
Shoppers pass a firewall and load balancer that spread them across several web servers; the catalogue and orders live on NVMe volumes, and product images in object storage.
Size for the peak
Share last year's busiest day. We plan web servers, database size and transfer for your biggest sale, not your average day.
Build and test
Set up the store in a staging VPC and load-test it before you move a single order.
Switch over
Move the database in a planned window, switch DNS and keep the old host on standby for a few days.
Add capacity before each sale
Add web servers or nodes ahead of a campaign and remove them afterwards; billing is prorated when you change resources.
Security and compliance
How does Neon Cloud help protect a store and its customers?
Protection at the network, server and data layers, with customer data kept in India.
- Customer and order data stays in India. The DPDP Act asks you to protect personal data with reasonable safeguards and report breaches; knowing exactly where it lives makes both easier.
- A dedicated firewall with intrusion prevention, application control and web filtering in front of the store.
- Always-on L3/L4 DDoS protection is included; add a web application firewall for application-layer attacks.
- Next-generation antivirus on each VM, and security groups that open only the ports you choose.
- Use your payment gateway's hosted checkout or tokenisation to keep card data off your servers and your PCI DSS scope small.
Neon Cloud is ISO/IEC 27001:2022 certified and SOC 2 Type II audited. Card-payment compliance depends on how your checkout is built, so we'll go through your setup with you.
Use cases
What do online businesses run on Neon Cloud?
From a single brand store to the systems behind a marketplace.
D2C storefronts
Brand stores on open-source carts or custom builds, served from several web servers behind a load balancer.
Marketplaces
Seller, buyer and order services on Kubernetes, each with the database it needs.
Headless commerce
An API backend serving web, mobile and in-store apps from one catalogue.
B2B ordering portals
Dealer and distributor portals connected to your ERP over a site-to-site VPN.
Search and recommendations
Search engines and caches on memory-optimized VMs, close to the catalogue database.
Order processing and integrations
Workers that sync stock, invoices and shipping updates with marketplaces and logistics partners.
Trusted by businesses that run on Neon Cloud
- Yes, with planning. Before the sale, add web servers behind the load balancer or more nodes to your Kubernetes node pools, then remove them afterwards; billing is prorated when you change resources. Our engineers can review your capacity plan before a big sale.
- Neon Cloud's certifications are ISO/IEC 27001:2022 and SOC 2 Type II. Most online stores keep card data off their own servers entirely by using their payment gateway's hosted checkout or tokenisation, which keeps PCI DSS scope small. We'll go through your checkout setup with you.
- Inbound traffic is free, and every VM includes 5 TB of outbound transfer a month, pooled across your VMs. Beyond that, transfer is charged per GB at the rate on the pricing page.
- Anything that runs on Linux or Windows: open-source platforms such as WooCommerce or Magento Open Source, headless commerce frameworks or your own code, on VMs or Kubernetes. You run the application; our managed services can look after the servers underneath.
- In India. Neon Cloud runs in a data centre colocated in a Tier III facility in Delhi NCR (Noida), and your data, including backups, stays in India unless you move it.
- Yes. Start with the migration assessment, and our engineers can plan the database move and the cut-over window with you. Migration planning and coordination are included on the Premium support plan.
Related guides
- E-commerce hosting
- How to build cloud infrastructure that survives 10× e-commerce traffic spikes
- How e-commerce cloud hosting handles flash-sale traffic
- What a high-performance e-commerce hosting environment needs
- Neon Cloud vs AWS: e-commerce hosting costs compared
- ERP-integrated B2B e-commerce hosting
- Top use cases for cloud load balancing
Get ready for your next big sale
Tell us about your store and last year's busiest day. We'll size a setup that holds up on sale day and show you the monthly cost.