Trust & Security

Security, compliance, and data sovereignty are built into every layer — not bolted on.

ISO 27001:2022Certified
SOC 2 Type IIAudited
AES-256 + TLS 1.3Encrypted
Data ResidencyIndia-first
24/7 NOCMonitored

Security Practices

Physical Security

  • Tier III+ data centers
  • Biometric access controls
  • 24/7 CCTV surveillance
  • Redundant power & cooling
  • Fire suppression systems

Network Security

  • Always-on DDoS mitigation
  • IDS/IPS at every layer
  • Micro-segmentation
  • Private backbone peering
  • Zero-trust architecture

Data Security

  • AES-256 encryption at rest
  • TLS 1.3 in transit
  • Hardware security modules
  • Customer-managed keys
  • Secure key rotation

Identity & Access

  • Multi-factor authentication
  • Built-in IAM with RBAC
  • Secure API access
  • SSO (coming soon)
  • Comprehensive audit logs
  • Session management

Incident Response

  • < 15 min response SLA
  • Defined escalation matrix
  • Root cause analysis
  • Customer notification
  • Post-incident review

Data Residency & Sovereignty

All data processed and stored on Neon Cloud's Indian infrastructure remains within Indian borders at all times. Our Delhi NCR data center is designed to meet data residency and localization requirements for Indian businesses.

Data transfer outside the platform only occurs when explicitly configured by the customer, and all transfers are encrypted end-to-end with TLS 1.3.

FAQ

Frequently Asked Questions

Common questions about Neon Cloud's security practices and compliance.